NEW YORK NEW YORK
Business Office Operational Hours
Corporate Number: 646.709.9461
Monday-Friday 11 AM - 5 PM
Saturday-Sunday 12 PM - 5 PM
Return / Exchange Policy
We want you to love your new purchase. If you are not completely satisfied, you may return/exchange merchandise purchased from averillnyc.com by mail to the AVERILL NYC warehouse within 7 days from the date received.
Any averillnyc.com merchandise returned MUST be new, in unworn condition with all tags attached and accompanied by the packing slip from the original shipment for a full refund.
FINAL SALE ITEMS MAY NOT BE RETURNED.
Refunds will be made to the original form of payment for all returns. If your order was purchased through PayPal, the PayPal account will be credited for your return. If your order was purchased with a credit card, your refund will be issued to the original card.
Please ship your return to:
AVERILL NYC Warehouse
Returns/Exchanges will be processed same day received providing it's within Business Hours. All others will be processed the following business day.
Allow 5 to 7 days from the time you ship your package for your Exchange to be return shipped. We'll email you to confirm that it's complete. You can also Contact Us at any time should you need further assistance.
Shipping / Handling Policy
It usually takes about 1 business day for us to process your order. As soon as we've verified all of your information, your order will be shipped and we'll send you a shipping confirmation email with your USPS tracking number.
U.S. SHIPPING & HANDLING COSTS
5-7 business days. $4.95
3-5 business days. $5.55
Within 2 business days. $10.95
Orders before 12:00 pm PT will arrive next day.
Orders after 1:00 pm PT will arrive an
additional day later. ( $19.95 )